Responsible for maintaining all information on population and civil event registrations (e.g. births, deaths, immigration) for Kuwaiti citizens and residents, The Public Authority for Civil Information (PACI) hold millions of civilian records in their central national database.
MyID for the secure flow of Kuwaiti citizens’ electronic identities
THE CHALLENGE
PACI were issuing paper-based identification documents to citizens but wished to migrate to a highly secure smart card solution.
Key project requirements included:
- Issuance of multi-application JavaCards
- Issuance of multiple VeriSign certificates per card
- Writing of biometric (fingerprint) data to cards
- Driving a central printer farm of 40 printers in a secure PACI facility
- Use of cards as ICAO compliant travel documents
- Storage of multiple government agencies’ data on the card with discrete protection
- Citizen collection of cards from self-service kiosks
- Post-issuance updates of certificates and application data
THE SOLUTION
MyID® was implemented to act as a single management system for all PACI processing and end user self-service national identity card operations.
Instructions to personalise cards are passed to MyID via the MyID Lifecycle Management API from the central PACI system. MyID then automatically electronically and graphically personalises the cards by driving a farm of 40 printers in a secure PACI facility.
For citizens MyID allows cards to be securely unlocked at the point of collection and for post-issuance activities such as adding certificates or updating data via a number of card update stations operating an end user version of MyID for citizen self-service.
Intercede has helped Kuwait build one of the most advanced and sophisticated national identity systems in the Gulf region. The selection of Intercede MyID credential management system enabled PACI to deliver a national identity card within time and budget to the citizens of Kuwait. I thank Intercede’s staff for their professionalism and recommend MyID for other national identity card projects. I look forward to working with Intercede and its partners to further expand the size and capability of the Kuwait system.
THE RESULTS
Simple integration
Single product managing all back office and citizen facing card management operations
Efficient
Combined electronic and graphical personalisation in a single process
Maximum usability
Full ICAO compliance for use as an inter-country electronic travel document
Secure
Secure deployment using strong authentication and encryption
Reliable
Multi-server deployment for high availability
Scalable
Load balanced deployment for high volume throughput
Easy to manage
Simple web-based workflows require minimal operator training
Kuwait national ID case study
Trusted by government and large enterprises, worldwide
Where data really matters, you will find MyID. The security, reliability and interoperability of MyID software sets it apart and is why we are proud to help many leading organisations around the world manage the secure digital identities they issue, whether that's governments managing citizen ID or enterprises managing employee, contractor and supplier IDs.
