CS Kuwait government

Secure Citizen Digital Identity For Kuwait's National Identity Scheme

Responsible for maintaining all information on population and civil event registrations (e.g. births, deaths, immigration) for Kuwaiti citizens and residents, The Public Authority for Civil Information (PACI) hold millions of civilian records in their central national database.

THE CHALLENGE

PACI were issuing paper-based identification documents to citizens but wished to migrate to a highly secure smart card solution.

Key project requirements included:

Issuance of multi-application JavaCards
Issuance of multiple VeriSign certificates per card
Writing of biometric (fingerprint) data to cards
Driving a central printer farm of 40 printers in a secure PACI facility
Use of cards as ICAO compliant travel documents
Storage of multiple government agencies’ data on the card with discrete protection
Citizen collection of cards from self-service kiosks
Post-issuance updates of certificates and application data

THE SOLUTION

MyID® was implemented to act as a single management system for all PACI processing and end user self-service national identity card operations.

Instructions to personalize cards are passed to MyID via the MyID Lifecycle Management API from the central PACI system. MyID then automatically electronically and graphically personalizes the cards by driving a farm of 40 printers in a secure PACI facility.

For citizens MyID allows cards to be securely unlocked at the point of collection and for post-issuance activities such as adding certificates or updating data via a number of card update stations operating an end user version of MyID for citizen self-service.

Intercede has helped Kuwait build one of the most advanced and sophisticated national identity systems in the Gulf region. The selection of Intercede MyID credential management system enabled PACI to deliver a national identity card within time and budget to the citizens of Kuwait. I thank Intercede’s staff for their professionalism and recommend MyID for other national identity card projects. I look forward to working with Intercede and its partners to further expand the size and capability of the Kuwait system.

Mr Musaed Al-Asousi Director General of PACI

THE BENEFITS

EFFICIENT SIMPLE INTEGRATION

MyID CMS functions as a single product overseeing all back office and citizen-facing card management operations, while also integrating electronic and graphical personalization within a single process.

RELIABLE AND EASY TO MANAGE

The system utilizes user-friendly web-based workflows, which are not only easy to navigate but also require minimal operator training, making the process highly efficient and less time-consuming. Moreover, to ensure high availability and reliable access, the system incorporates a multi-server deployment, thus enhancing the overall user experience and increasing efficiency.

SCALABLE AND SECURE

In order to handle high volume throughput, the system utilizes a load balanced deployment strategy, which is fortified by a secure deployment that incorporates strong authentication and encryption.

MAXIMUM USABILITY

Full ICAO compliance for use as an inter-country electronic travel document.

Download the case study

This case study discusses how MyID CMS enabled the Kuwait government to issue and manage millions of citizen digital identities for their national electronic identity scheme

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