North American customers get a window to the future direction of the MyID software platform and help shape its continuous improvement

Phil Edge November 21st 2019 News & Events

This week Intercede hosted its annual North American Customer Advisory Board, offering an opportunity to hear from customers and continue shaping the MyID platform to meet their evolving needs.

Attended by U.S. federal agencies and large enterprises from across North America, representing a combined workforce in excess of 1 million employees and combined revenues of more than $1.9 trillion, customers took the opportunity to get a view of upcoming updates to the MyID® software platform and contribute to workshops on future MyID innovations.

Hosted at Top of the Town in Arlington, VA the long-distance view of the MyID software platform and product roadmap presented by the Intercede Product Management team was matched by the panoramic far-reaching views stretching across the Potomac River all the way up to Capitol Hill.

As the second Intercede customer advisory board (CAB), attendees heard about the improvements made across the platform over the past 12 months following on from the feedback provided at 2018’s event.

The MyID platform’s evolution into MyID Enterprise, MyID Professional, and MyID PIV was covered and attendees were able to get an early look at the software’s new user interface and REST API. Interactive workshops on mobile, credential management at scale, and Intercede customer support were also well attended.

Research and development from the Intercede Lab team on enabling unified credential management across PKI and FIDO was covered, as was a number of roadmap focus areas that will start to come into the product over the coming months.

With excellent interactions throughout the day covering multiple angles of strong authentication and identity management, the team look forward to actioning the insights shared by customers on the day and continuing to innovate the MyID software platform to meet customers’ identity management needs of tomorrow.

Plans for an Intercede Customer Advisory Board in Europe are currently underway for our Europe, Middle East and Asia Pacific customers.

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