Intercede in the News: HSBC voice recognition security system duped by customer’s twin brother

22nd May, 2017

HSBC’s much-touted voice recognition software, used by half a million customers to verify their identity and secure their bank accounts, has successfully been duped by the brother of one of its customers. In an investigation carried out by BBC Click reporter Dan Simmons and his non-identical twin, Joe, the brothers revealed that it was possible to breach an HSBC customer’s account by mimicking their voice.

Intercede CEO Richard Parris says HSBC’s rollout of voice recognition technology was a “promising step in the right direction”. However, the newly discovered breach highlights the fact that “not all biometric authentication is strong or resistant to potential attack.”

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