As a software company producing complex software for a global customer base, Intercede maintains the highest levels of internal system performance for both on site and remote users and the post holder must be confident about working in this highly technical and professional environment. The post holder must have a broad range of technical skills and be appropriately customer focused for our internal users service expectations.
The Junior ISE is responsible for supporting the business and development infrastructure across all offices. They will be the first point of contact for user support issues and will be expected to support the infrastructure strategy to ensure systems meet the business needs. This will include areas such as Networking, Virtualisation, Active Directory and Exchange. In addition they will be required to work with the Internal Support team to resolve 1st and 2nd line support issues and administer business systems.